Data & Privacy

okww Privacy
Policy

Your privacy matters to us. This page explains exactly what personal data okww collects, why we collect it, how we store it, and what rights you have as a player. We keep things straightforward — no legal jargon designed to confuse.

Last Updated: 1 January 2025

How okww Protects Your Data

Six core principles that guide how okww handles your personal information.

Encrypted Storage

All personal data stored by okww is encrypted at rest using industry-standard protocols. Your account details, transaction history, and contact information are never stored in plain text on our servers.

No Data Selling

okww does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used only for the purposes described in this Privacy Policy — nothing else.

Your Data Rights

You have the right to access, correct, or request deletion of the personal data okww holds about you. Submit a request to our support team at any time and we will respond within a reasonable timeframe.

Secure Transmission

All data transmitted between your device and okww's servers is protected by TLS encryption. This applies to login, registration, deposits, withdrawals, and all other platform interactions.

Minimal Retention

okww retains your personal data only for as long as necessary to provide our services and meet legal obligations. Data that is no longer required is securely deleted from our systems.

Marketing Opt-Out

You can opt out of marketing communications from okww at any time. Update your preferences in your account settings or contact support to be removed from all promotional messaging immediately.

This Privacy Policy applies to all okww players and visitors to okww.run.
1 Introduction

okww ("we", "us", "the platform") is committed to protecting the privacy of every player who registers and plays on okww.run. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have in relation to your data.

By registering an account on okww, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, you should not use the okww platform.

This policy applies to all personal data collected through the okww website, mobile app, and any communications between you and the okww support team. It does not apply to third-party websites or services that may be linked from our platform — those services have their own privacy policies which you should review separately.

This Privacy Policy is written in plain English to make it as clear as possible for players in Bangladesh. If anything is unclear, contact our support team before registering.

2 Data We Collect

okww collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically when you access the platform.

Information you provide directly includes:

  • Full name and date of birth (required for age verification)
  • Mobile phone number used for registration and mobile banking
  • Mobile banking account details (bKash, Nagad, or Rocket number) for payment processing
  • Account credentials (username and encrypted password)
  • Any identity documents submitted for verification purposes
  • Communications sent to our support team via chat or email

Information collected automatically includes:

  • Device type, operating system, and browser version
  • IP address and approximate geographic location
  • Pages visited on okww.run and time spent on each page
  • Game activity, including games played, bet amounts, and session duration
  • Deposit and withdrawal transaction records
  • Cookie and session data (see the Cookies section below)
Data Type Purpose Required?
Full name & date of birth Age verification & account identity Yes
Mobile number Account registration & payment Yes
Mobile banking details Deposits & withdrawals Yes
Device & IP data Fraud prevention & security Yes
Game activity Responsible gaming monitoring Yes
Marketing preferences Promotional communications Optional
3 How We Use Your Data

okww uses the personal data we collect for the following purposes:

  • To create and manage your okww account and verify your identity.
  • To process deposits and withdrawals via bKash, Nagad, and Rocket.
  • To provide access to all games and features available on the okww platform.
  • To detect and prevent fraud, money laundering, and other prohibited activities.
  • To monitor gameplay for responsible gaming purposes and apply limits where necessary.
  • To respond to support requests and resolve account issues.
  • To send you account-related notifications such as deposit confirmations and withdrawal updates.
  • To send promotional offers and bonus notifications, where you have opted in to receive them.
  • To improve the okww platform based on aggregated usage data and player feedback.
  • To comply with applicable legal and regulatory obligations.

okww does not use your personal data for any purpose not listed above without first obtaining your explicit consent. We do not build advertising profiles or share your data with advertising networks.

Your game activity data is used internally to monitor for signs of problem gambling. This is a player protection measure, not a commercial one. okww takes responsible gaming seriously.

5 Data Sharing

okww does not sell your personal data. We share data only in the following limited circumstances:

  • Payment processors: Your mobile banking details are shared with bKash, Nagad, and Rocket solely to process your transactions. These providers have their own privacy policies and security standards.
  • Game providers: Aggregated, non-identifiable gameplay data may be shared with game software providers for technical support and game performance purposes.
  • Fraud prevention services: Device and IP data may be shared with fraud detection services to protect the platform and all players.
  • Legal authorities: okww will disclose personal data to law enforcement or regulatory authorities if required to do so by law or in response to a valid legal request.

All third parties with whom okww shares data are required to handle that data securely and to use it only for the specific purpose for which it was shared. okww does not permit third parties to use your data for their own marketing purposes.

okww will never share your personal data with advertisers, data brokers, or any party for commercial purposes outside of the platform's own operations.

6 Cookies

okww uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit okww.run.

We use the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
  • Functional cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
  • Analytics cookies: Help us understand how players use the platform so we can improve it. Data collected by analytics cookies is aggregated and anonymised.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the okww platform, but some features may not work as intended.

7 Data Retention

okww retains your personal data for as long as your account is active and for a period after account closure as required by applicable law. Specifically:

  • Account registration data is retained for the duration of your account and for up to 5 years after closure.
  • Transaction records are retained for a minimum of 5 years to comply with financial regulations.
  • Support communications are retained for up to 2 years after the conversation is closed.
  • Device and IP logs are retained for up to 12 months for fraud prevention purposes.
  • Marketing consent records are retained for as long as you remain opted in, plus 1 year after opt-out.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you personally.

8 Security

okww implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include TLS encryption for all data in transit, encryption at rest for stored personal data, access controls that limit which staff can view player data, regular security reviews and vulnerability assessments, and incident response procedures in the event of a data breach.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

In the unlikely event of a data breach that affects your personal information, okww will notify you promptly and take immediate steps to contain and investigate the incident.

9 Your Rights

As an okww player, you have the following rights in relation to your personal data:

  • Right of access: You can request a copy of the personal data okww holds about you at any time.
  • Right to rectification: If any of your personal data is inaccurate or incomplete, you can request that we correct it.
  • Right to erasure: You can request that we delete your personal data, subject to our legal retention obligations.
  • Right to restrict processing: You can ask us to limit how we use your data in certain circumstances.
  • Right to data portability: You can request your data in a structured, machine-readable format.
  • Right to withdraw consent: Where processing is based on your consent (such as marketing), you can withdraw that consent at any time without affecting the lawfulness of prior processing.
  • Right to object: You can object to processing based on legitimate interests in certain circumstances.

To exercise any of these rights, contact the okww support team at [email protected]. We will respond to all requests within a reasonable timeframe. We may need to verify your identity before processing a data request.

10 Minors

okww does not knowingly collect personal data from anyone under the age of 18. Our platform is strictly for adults. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.

If you believe a minor has registered on okww, please contact our support team immediately so we can investigate and take appropriate action.

Protecting minors is a priority for okww. We use age verification checks during registration and reserve the right to request proof of age at any time.

11 Policy Changes

okww may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the "Last Updated" date at the top of this page will be revised. For significant changes, we will notify registered players via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically. Continued use of the okww platform after any update constitutes your acceptance of the revised policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how okww handles your personal information, please contact our support team. We are available via live chat on the platform and by email.

Email: [email protected]

For questions about account rules, visit the Terms and Conditions page. For responsible gaming tools and support, visit the Responsible Gaming page. For common questions, the FAQ page is a good starting point.

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18+ only. Please play responsibly. Visit Responsible Gaming for support tools.